TERMS OF USE / USER AGREEMENT

Introduction

In using the website service of the Company (which shall be referred to herein as “we”, “us” or “Company”), you are deemed to have accepted the terms and conditions listed below
All products, services, treatment, content and/or other information (collectively, the “Content”) displayed on our website (“Site” constitute only an "invitation to offer", which means any attempt to purchase any Content on the Site shall constitute your "offer" to purchase, and shall be subject to the terms and conditions as listed below. Company reserves the right to accept or reject any such offer or request. If you have supplied us with your email address, we will notify you by email as soon as possible to confirm receipt of your request and email you again to confirm details if and when we agree to fulfill your request. No act or omission of Company prior to the actual processing of your request will constitute acceptance of your offer.

Membership Eligibility

Use of the Site is available only to persons who can form legally binding contracts under applicable law. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872, including un-discharged insolvents and minors under the age of 18, etc., are not eligible to use the Site. f you are a minor (i.e. under the age of 18 years), you may use this Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. You are prohibited from purchasing any material which is for adult consumption the sale or purchase of which to/by minors are strictly prohibited. Company reserves the right to terminate your membership and refuse to provide you with access to the Site if Company discovers that you are under the age of 18 years. The Site is not available to persons whose membership has been suspended or terminated by Company for any reason whatsoever. If you are registering as a business entity, you represent that you have the authority to bind the entity to this User Agreement. Company makes no representation that any of the Content referred to on the Site are appropriate for any specific use, or available outside India. Those who choose to access this Site from outside India are responsible for compliance with local laws if and to the extent local laws are applicable. Company will deliver the services only within India and will not be liable for any claims relating to any services outside India. Except where additional terms and conditions are provided which are product specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any request submitted. By using the services of Company you agree to be bound by the Terms and Conditions.

Account and Registration Obligations

"Your Information" is defined as any information you provide to us in the registration, requesting or listing process, in the feedback area or through any e-mail feature. We will protect Your Information in accordance with our Privacy Policy, which can be found [IDENTIFY ON “SITE” OR OTHER WEBSITE AS APPROPRIATE]. If you use the Site, you are responsible for maintaining the confidentiality of your account and Password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or Password. Company shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. If you know or suspect that someone else knows your password you should notify us by contacting us immediately through the address provided below. If Company has reason to believe that there is likely to be a breach of security or misuse of the Site, we may require you to change your password or we may suspend your account without any liability to Company.

You also agree to:

I. Provide true, accurate, current and complete information about yourself as prompted by Company's registration form (such information being the "Registration Data"). II. Maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current or if Company has reasonable grounds to suspect that such information is untrue, inaccurate, not current or not in accordance with the User Agreement, Company has the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the Site.

Pricing Information

While Company strives to provide accurate product and pricing information, pricing or typographical errors may occur. Company cannot confirm the price service until after you submit your request. In the event that a service is listed at an incorrect price or with incorrect information due to an error in pricing information, Company shall have the right, at its sole discretion, to reject any request(s) placed for that service, unless the service has already been received/availed by the member. Unless the product or service requested by you has been received by you, your offer will not be deemed accepted and Company will have the right to modify the price of the product and contact you for further instructions prior to acceptance by using the e-mail address provided by you during the time of registration, or rejecting the order and notify you of such rejection.

Rejection by Company

Please note that there may be certain requests that we are unable to accept and must reject. We reserve the right, at our sole discretion, to reject or refuse any request for any reason. Some situations that may result in your offer being rejected include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or other problems we identify. We may also require additional verifications or information before accepting any request. We will contact you on the email id provided at the time of registration if all or any portion of your request is rejected or if additional information is required to accept your request. If we have to cancel the request after we have processed the payment, the said amount will be reversed back to your credit/debit card/ bank account in accordance with our Refund Policy.

Cancellations by the Customer

In case we receive a cancellation notice and the request has not been processed/approved by us, we shall cancel the request and refund the entire amount. On cancellation of a request after it has been processed or approved by Company, refunds will only be available in accordance with the terms of our Refund Policy, and a cancellation charge of Rs 250/- (Rupees Two Hundred Fifty Only) will apply. Company has the sole discretion to determine whether a request has been processed or not. The customer agrees not to dispute the decision made by Company and accept Company’s decision regarding the cancellation.

Third Party Products

These Terms of Use shall also apply between the member or customer and Company for any products and services you may purchase from a third party through the Site. You understand and agree that there may be certain products and services sold by third party vendors (“Vendors”) on the Site. Company may not be able to control the transactions or the acts and omissions of the Vendors in such transactions. When you buy such products or services from Vendors on the Site the following additional terms and conditions will become applicable: Company is not responsible for any non-performance or breach of any contract or other obligation between you and the Vendor. Company cannot and does not guarantee that anyVendor will perform any transaction concluded on the Site. Company does not make any representation or warranty as to the attributes (such as quality, worth, marketability etc.) of the products or services offered by a Vendor on the Site. In particular, Company does not implicitly or explicitly support or endorse the sale of any products or services by a Vendor on the Site. Company accepts no liability for any errors or omissions, whether on behalf of itself or third parties. You release and indemnify Company and/or any of its officers, directors, employees, agents and representatives from any cost, damage, liability or other consequence of any of the actions or omissions of any Vendor and specifically waive any related claims that you may have under any applicable law. Notwithstanding its reasonable efforts, Company cannot control the information provided by Vendors which are made available on the Site. You may find a Vendor’s information to be offensive, harmful, inaccurate, or deceptive. Please use caution, common sense, and practice safe trading when using the Site. Please note that there are also risks of dealing with foreign nationals, underage persons or people acting under false pretense. All other terms and conditions of this User Agreement are applicable to such transactions. Company reserves the right to include or remove any Vendor from the Site at any time and for any reason without notification to the members and/or customers.

Credit/debit card Details

You agree, understand and confirm that the credit/debit card details provided by you for availing of services on Company will be correct and accurate and you shall not use the credit/debit card which is not lawfully owned by you. You further agree and undertake to provide the correct and valid credit/debit card details to Company. Such information will not be utilized and shared by Company with any third parties unless required by law, regulation or court order. Company will not be liable for any credit/debit card fraud. You shall bear any liability for fraudulent or other improper use of a credit/debit card, and any obligation to prove that such use is not fraudulent or improper shall be exclusively yours. You may please note that Company does not store any information of your credit/debit card in its systems, or its applications, or its databases.

Fraudulent /Declined Transactions

Company reserves the right to recover the cost of products and services and any costs and expenses associated with collecting such costs (including lawyers fees) from persons using the Site fraudulently. In addition to any other rights or remedies available to Company by applicable law, Company reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or acts or omissions in breach of these Terms of Use.

Electronic Communications

When you visit the Site or send us emails, you are communicating with us electronically and shall be deemed to consent to receive communications from us electronically.. We will communicate with you by email or by posting notices on the Site, in addition to other forms of communication. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

You Agree and Confirm

I. That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by Company for redelivery shall be recoverable from you. II. That you will use the services provided by Company, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using the Site and transacting on the Site. III. You will provide authentic and true information in all instances where such information is requested of you. Company reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), Company has the right in its sole discretion to reject the registration and debar you from using the services of Company and/or other affiliated websites without prior notice. IV. That you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site. That the address at which delivery of the products or services ordered by you is to be made will be correct And proper in all respects. V. That before placing a request you will check the product or service description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description.

You may not use the Site for any of the following purposes:

  1. accessing data not intended for you or logging onto a server or an account which you are not authorized to access;
  2. attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization;
  3. attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, "flooding," "spamming," "mailbombing" or "crashing;"
  4. sending unsolicited email, including promotions and/or advertising of products or services; or
  5. forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting.

Violations of system or network security may result in civil or criminal liability. Company will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from Company on this Site and other than generally available third party web browsers (e.g., Netscape Navigator, Microsoft Explorer).

Entire Agreement

If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between you and Company with respect to the Company sites and services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and Company with respect to the Company sites/services. Company 's failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches.

Privacy Policy

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent and we only use your information as described in the privacy policy. We view protection of your privacy as a very important community principle. We understand clearly that you and Your Information is one of our most important assets. We store and process Your Information on computers located in India that are protected by physical as well as technological security devices. We use third parties to verify and certify our privacy principles. If you object to your Information being transferred or used in this way please do not use the Site.

Use of Alexa

Skills created by UHCP and Hosted on Amazon Web The Alexa skills created by UHCP and hosted on Amazon Web Services is a tutorial help for filling-up the reimbursement claim form, to understand the process of availing cashless, and to connect with UHCP customer service team. The tutorial is generic in nature. Insurance coverage and benefits as applicable to you, if any, depends on your respective insurance policy. Accordingly, your claim reimbursement or cashless hospitalization will be dealt with. UHCP neither shares any personal data with Amazon or any other third party, nor uses your data hosted with Amazon for any marketing or promotional purposes.

Contact Details

You may contact us at:
58/1A, Singhasandra Village, Hosur Main Road
Begur Hobli,Bangalore South Taluk(E)
Karnataka - 560 068
India